I just got my latest merchant account statement from United Bank Card (UBC), and once again there's an additional mysterious fee on my @#$% statement. I'm really getting fed up with these guys and considering switching back to Paypal Pro (what initially held me back was the monthly fee).
Anyways, the latest is an annual $89.95 "pci compliance fee" that is supposed to cover me for any kind of credit card fraud liability - basically so I wouldn't have to pay "hundreds of dollars" in PCI compliance fees. It also includes some kind of "secure scan" feature on ubcsecure.com. The irony is that the website doesn't even work, just gives a "server application unavailable" error message in large red letters (the UBC rep said they're updating it).
Here's my real beef with this compliance fee though - I'm already paying Authorize.net $20/ month to use their CMI payment system, which effectively has them storing credit card data for PCI compliance purposes. So I'm not even handling or storing credit card data - in other words, I can't possibly ever be PCI un-compliant! So this is basically a double billing.
Anyone have a good merchant account provider recommendation?