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DNS error occurred. Server cannot be found. The link may be broken

(2 posts)

  1. idefix

    member
    Joined: Aug '09
    Posts: 17

    Reputation:33
     

    I'm getting this message: "DNS error occurred. Server cannot be found. The link may be broken." everytime I try and access my website from my home PC. My work PC I can get to it fine. I'm also able to access other sites on the Internet.

    Any ideas web rockers? Maybe my IP was blocked by the hosting provider?

    Posted 6 months ago #


  2. Posted 6 months ago

  3. Web Rocker

    admin
    Joined: Jun '11
    Posts: 26

    Reputation:26
     

    The problem could be related to your ISP (Internet Service Provider), hosting provider, or your local PC (most likely your router or hosts file).

    There's several things you can try. After each step, refresh your browser (restart) and see if you can access your website.

    • Reboot your PC, restart your browser, and see if you can access your website.
    • Flush the DNS by browsing to Start > Run > type "cmd". This will open a command (DOS) window. Type "ipconfig /flushdns"
    • Change your router's MTSU value from "Automatic" to a lower value (a value that's too high can cause DNS errors).
    • Make sure Spyware isn't blocking the website (for example, by inserting a statement in your Windows hosts file that's preventing you from access the site. You can peruse your hosts file at %SystemRoot%\system32\drivers\etc\hosts and search for your domain name in it.
    • If your hosting the website in question with a hosting provider, visit WhatismyIP.com, contact your hosting provider and ask them if your IP is being blocked by their firewall.

    Good luck! Let us know how it goes

    Posted 6 months ago #

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