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iTunes Error 2324

(8 posts)

  1. sBiz101

    member
    Joined: Oct '09
    Posts: 44

    Reputation:83
     

    I just got my iPhone 3GS and I'm trying to update iTunes to version 9.2 so I can get my phone setup (as per the AT&T instructions).

    However, when iTunes tries to update I get the error message "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."

    I tried un-installing and re-installing all Apple software on my PC to no avail.

    Any suggestions?

    Posted 1 year ago #


  2. Posted 1 year ago

  3. cwd

    senior admin
    Joined: Jul '09
    Posts: 225

    Reputation:244
     

    Try uninstalling all your Apple software (Bonjour, Mobile Apps, iTunes, etc.) and Quicktime. Then, visit the iTunes download page on Apple.com and download the iTunes 9.2 installer (it includes Quicktime). If you're on a 64-bit system, make sure you download the 64-bit version.

    Finally, you'll want to right-click the install (.exe) file and select "Run as Administrator." Hopefully this will do the trick and you won't run into the dreaded 2324 error.

    Posted 1 year ago #

  4. Anonymous



    Had this same problem. I went to the control panel > programs and features and I deleted all the quicktime and apple/itunes stuff that I could. (itunes still couldn't be deleted) Then I downloaded and ran the install for itunes 9 and it worked.

    Posted 1 year ago #

  5. Anonymous



    If you delete the itunes program and reinstall it again wouldnt it delete all your songs and apps?

    Posted 10 months ago #

  6. Anonymous



    I managed to fix this error with the following procedure. I'm not sure which step actually made a difference but try this:
    1. Turn off any antivirus software
    2. Remove all Apple applications using Control Panel.
    3. Reboot.
    4. Within Control Panel try to delete iTunes. It would not let me with the same 2324 error. Same with Repair.
    5. Use the *Change* application button. This gives you a choice to Repair the application. Apparently this is a different repair function that the one at the top of the list of apps. This reinstalls a portion of iTunes.
    6. After that I was able to upgrade iTunes normally. I use Win7 64 bit.

    Posted 9 months ago #

  7. Anonymous



    To cwd, Thanks!!!

    Posted 5 months ago #

  8. Anonymous



    Thanks for mentioning the change application and then repair. That worked for me when nothing else had.

    Posted 2 months ago #

  9. Anonymous



    5. Use the *Change* application button. This gives you a choice to Repair the application. Apparently this is a different repair function that the one at the top of the list of apps. This reinstalls a portion of iTunes.
    6. After that I was able to upgrade iTunes normally. I use Win7 64 bit.

    THIS IS THE STEP THAT RAELLY WORED !

    Posted 1 month ago #

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