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We cannot process transaction problem with PayPal email address seller

(4 posts)
  1. DrupalJunkie

    senior member
    Joined: Oct '09
    Posts: 77

    I just installed Ubercart with Drupal and am loving it. I got Paypal pretty much up and running using my sandbox account, but I keep getting this error when trying to conduct a "test" checkout:

    We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller

    I've checked the email address, and can't think of what else could be going wrong?

    Posted 2 years ago #

  2. Posted 2 years ago
  3. cwd

    senior admin
    Joined: Jul '09
    Posts: 225

    There's a couple things you can try. First, always make sure you're logged into your Paypal developer account when making sandbox tests/ purchases (and make sure you're logged in using the same browser in which you're conducting your sandbox tests).

    The second thing to make sure is that you're conducting the purchase using the "buyer" email address you setup in your Paypal account.

    If none of that works, and you're using subscriptions - make sure the sandbox buyer email address is a business or premier account. This are required to process subscriptions.

    Posted 2 years ago #
  4. Anonymous



    <b>test bold</b>

    <ul>
    <li>this is an item</li>
    <li>so is this</li>
    </ul>
    Posted 1 year ago #
  5. Anonymous



    In WordPress:
    WP-Invoice Global Settings:
    Default Payment Method:
    WP-Invoice PayPal Gateway
    PayPal Username: XXXXX

    This must be the PayPal registered email address only.
    NOT THE USERNAME! XD

    Posted 7 months ago #

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