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Time Warner Digital Phone - Block Phone Number?

(9 posts)
  1. andy

    member
    Joined: Aug '09
    Posts: 15

    Wow, I am getting the most annoying spam calls, on a more and more regular basis. Since I screen all calls the occasional call wouldn't bug me, but now I'm getting this phone call from 877-229-2313 once a day and they're leaving voice mails. That means if I'm gone for a week I'll have a voicemail box full of their crap.

    Does anyone know of a way - software or hardware or otherwise, to block a specific phone number, or list of numbers, on the Time Warner Digital Phone service?

    Posted 1 year ago #

  2. Posted 1 year ago
  3. cwd

    senior admin
    Joined: Jul '09
    Posts: 225

    In addition to registering your phone numbers on DoNotCall.gov (this will stop legitimate telemarketers), you can now (as of last week we believe) take action to block a specific set of numbers from reaching your Time Warner digital phone.

    Simply browse on over to My Services on the Time Warner cable website, and register to create an account if you haven't already. Then, log in and click on "My Home Phone." From there, you'll see a "VoiceZone" section. Click on the "Go to VoiceZone" button, and then browse down the list and select "Selective Call Blocking."

    On this screen, you'll be able to enter up to 30 numbers that will not be able to reach you. Their calls will not appear on Caller ID, go to voicemail, or get forwarded. They will simply hear a pre-recorded message that says "The called party is not accepting calls from this phone number."

    Once you're done adding phone numbers you'd like to block, hit the "add changes to save queue" button. Finally, in the right-hand column of the screen, you'll see a list of changes waiting to be saved. Click on the "Save" button to confirm the changes.

    If you ever want to remove a number from the blocked list, browse back to "selective call blocking" and select the "remove" button next to the phone number you wish to remove. You'll need to re-save your changes.

    Posted 1 year ago #
  4. cwd

    senior admin
    Joined: Jul '09
    Posts: 225

    Incidentally, we are running a sister site - PersonalInformationProtection.com, that lets you load profiles on specific "spam" and "scam" phone numbers, as well as report spam phone calls. The idea is that, with time, we'll be able to track and shut down these illegitimate operations.

    Posted 1 year ago #
  5. Anonymous



    Thank you, thank you, thank you, thank you!!!!!!

    Posted 1 year ago #
  6. Anonymous



    Thank you so much... found this while on hold eternally with time warner and the instructions are perfect!

    Posted 1 year ago #
  7. Anonymous



    Thank you so much for your information!! Your instructions were perfect! Now I can get some peace from these annoying phone calls!

    Posted 11 months ago #
  8. Anonymous



    I have timewarner phone service. I have been trying to register the service so that I may block numbers. But I cannot even though I follow the instructions.

    Posted 11 months ago #
  9. Anonymous



    *77 AND WAIT FOR CONFIRMATION MESSAGE JUST SPOKE TO TWC CUSTOMER SERVICE

    Posted 9 months ago #
  10. Anonymous



    Thank you also this was a bigg help

    Posted 1 month ago #

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