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Documents to Go Firewall Settings

(8 posts)
  1. andy

    member
    Joined: Aug '09
    Posts: 15

    I just purchased Documents to Go Pro for my iPhone 3GS. I primarily need it to access files on my PC remotely. I read through the Documents to Go documentation, but am stuck. I'm at the step where the Docs to Go desktop app (Windows 7) should be recognizing my iPhone. It's not.

    I'm using Look N Stop Firewall on my local PC, and have a netgear router. Any tips on how to get this working?

    Posted 1 year ago #

  2. Posted 1 year ago
  3. cwd

    senior admin
    Joined: Jul '09
    Posts: 225

    Before you begin, you'll need to find the IP address of your iPhone on your local network. You can find it by going into into your router admin (usually via http://192.168.1.1), and browsing to Status > Local Network > "DCHP Clients Table" button. You'll see a listing of the devices connected to your network along with their IP and Ethernet addresses. Make note of your iPhone IP address (if you can't remember what you named your iPhone, go into iTunes and check).

    Next, browse to Applications & Gaming > Port Range Forward. On this page, add the application "Documents to Go", start and end ports 5353, "Both" for protocol, and enter the IP address of your iPhone on your local network. Finally, check the "enabled" box and save your settings.

    Re-open Documents To Go and see if it recognizes your iPhone now. If not, post below and we'll troubleshoot further.

    Posted 1 year ago #
  4. Anonymous



    I also had to go into Look N Stop and create a rule as follows:

    Protocol: UDP
    IP Address: Mask > 192.168.0.0 & 255.255.0.0
    Port: 5353 & 0

    Apply this to both source and destination.

    Next, click the "Applications..." button at bottom and add "Documents to Go." OK and Save everything.

    Finally, reboot Docs to Go on desktop and iPhone. Should work now

    Posted 1 year ago #
  5. Anonymous



    There's a listing of useful Look N Stop firewall rules here: http://www.looknstop.com/En/rules/rules.htm

    Posted 1 year ago #
  6. Anonymous



    Note - if you're IP address gets set automatically by DCHP, it may change occasionally for your devices. If access to Docs to Go suddenly gets interrupted, make sure that you're still allowing the correct IP address through in your router.

    Posted 1 year ago #
  7. Anonymous



    The only way I got this to work (I couldn't get the IP address mask in Look N Stop to work) was to add a rule based on my iPhone's ethernet address.

    In LNS, I add a rule "ETH - iPhone" where the destination ethernet address = the ethernet address of my iPhone (viewable in the DCHP Clients table of my router), and ports equal to 5353.

    Posted 1 year ago #
  8. Anonymous



    I forgot to mention that I only enable this rule during the few minutes where I'm conducting the sync. Not sure if this is necessary, but I'm not fully confident in my rule. I also have Windows Firewall enabled - doesn't seem to conflict.

    Posted 1 year ago #
  9. Anonymous



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    Posted 1 year ago #

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